Now Hiring - Business Manager

Job Title: Business Manager – Flower Shop

Location: Ellen Street

Job Type: Full-Time

Business Hours: Monday to Friday, 8:00 AM - 5:00 PM

Job Description:

We are looking for an enthusiastic Business Manager to oversee the daily operations of our flower shop. The ideal candidate will ensure smooth business functioning while providing outstanding customer service. The role involves managing shop activities, coordinating deliveries, and assisting in ordering flowers to meet customer demands.

Key Responsibilities:

  • Shop Operations:  

    • Open and close the shop in accordance with business hours (8:00 AM - 5:00 PM).

    • Maintain a clean, organized, and visually appealing store.

  • Customer Service:  

    • Provide exceptional customer service by assisting customers with selections and addressing inquiries and concerns.

    • Process customer orders and payments efficiently.

  • Order Coordination:  

    • Coordinate and prioritize deliveries to ensure timely and accurate fulfillment of customer orders.

    • Assist in selecting and ordering flowers and supplies based on customer needs and store inventory.

  • Inventory Management:  

    • Monitor stock levels and assist in the ordering of flowers to maintain adequate inventory.

    • Receive and inspect shipments of flowers and supplies, ensuring quality standards are met.

  • Financial Management:  

    • Maintain accurate records of sales transactions and inventory levels.

    • Help with budgeting and financial reporting as necessary.

  • Team Leadership:  

    • Supervise and train shop staff, promoting a teamwork-oriented environment and encouraging excellent customer service.

    • Oversee staff schedules to ensure adequate coverage during business hours.

Qualifications:

  • Previous retail management experience, preferably in the floral or retail industry.

  • Strong organizational skills and the ability to prioritize tasks effectively.

  • Excellent communication and interpersonal skills.

  • Basic understanding of floral arrangements and trends is a plus.

  • Proficient in point-of-sale systems and standard office software.

  • Flexibility to work additional hours if needed.


Benefits:

  • Competitive salary

  • Employee discounts on floral products

  • Opportunities for professional development and growth

If you are passionate about flowers and possess strong business management skills, we would love to hear from you!

How to Apply:

Please send your resume and cover letter to shop@ellenstreet.ca, detailing your relevant experience and why you are a great fit for our team.